Terms of Use

Last Updated: Aug 26th, 2025

1. Agreement to Terms

Welcome to Cross Aruba Tours (“we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of crossarubatours.com, its booking tools, content, and services (collectively, the “Site”). By using the Site, whether browsing or booking, you agree to be bound by these Terms. If you do not agree, please refrain from using this Site.

2. Services Offered

We provide guided off-road Jeep tours in Aruba, such as the Aruba Wonders Tour and Full Island Tour, featuring natural attractions like the Conchi Natural Pool, Natural Bridge, Casibari Rock, California Lighthouse, Gold Mills Ruins, and Baby Beach.

3. Bookings, Payments & Pricing

  • All bookings are subject to availability.
  • Tour prices are posted on the Site and may be updated without prior notice.
  • Payment is required at the time of booking using our supported methods.
  • Refunds, cancellations, or modifications: Please see our Refund & Cancellation Policy.

4. Cancellations & Changes

  • By You (Customer): Please review our cancellation deadlines, penalties, and rescheduling options.
  • By Us (Company): We reserve the right to cancel, modify, or reschedule tours due to weather, vehicle issues, safety concerns, or other unforeseen events. In such cases, we will notify you promptly and offer alternatives, refunds, or rescheduling options.

5. Eligibility & Conduct

  • Users must book tours according to age, health, and mobility guidelines.
  • Tours may not be suitable for pregnant individuals, those with back problems, or wheelchair users.
  • All customers are expected to follow guides’ instructions, behave respectfully, and follow all applicable laws or regulations.

6. Assumption of Risks & Liability Limitation

Off-road tours involve inherent risks. Participants accept responsibility for their own safety. We are not liable for personal injury, loss, or property damage unless caused by our staff’s gross negligence. Liability is limited to the maximum extent permitted by law.

7. Intellectual Property

All content on the Site, including photos, text, logos, and designs, is owned or licensed by Cross Aruba Tours. You may view and download content for personal use only. Unauthorized copying, distribution, or modification is prohibited.

8. Privacy

Our Privacy Policy governs data use and collection. By using this Site, you consent to our Privacy Policy.

9. Third-Party Links & Platforms

The Site may link to external sites. We are not responsible for their content or practices. Tours may also be booked through platforms such as GetYourGuide and Viator, which may have additional terms.

10. Modification of Terms

We may update these Terms at any time. Changes will be posted here with an updated “Last Updated” date. It is your responsibility to review them periodically.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of Aruba. Any disputes shall be resolved through the method we specify, such as binding arbitration or local courts.

12. Contact Information

Cross Aruba Tours
Address: Palm Beach, Noord, Aruba
Email: info@crossarubatours.com