Privacy Policy
1. Introduction
Cross Aruba Tours (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (crossarubatours.com) and related services. By using the Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: Name, email address, phone number, billing details, and booking information provided during reservations.
- Non-Personal Information: Browser type, device information, IP address, and pages visited.
- Cookies: We may use cookies or similar technologies to enhance your experience and analyze site usage.
3. How We Use Your Information
- To process bookings and payments.
- To communicate with you about your reservations, updates, and customer support.
- To improve our website, tours, and services.
- To send marketing communications if you have opted in (you may unsubscribe at any time).
- To comply with legal obligations or enforce our Terms of Use.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following situations:
- With third-party service providers (such as payment processors and booking platforms) to facilitate reservations.
- When required by law or to protect our rights, safety, or property.
- In connection with a merger, acquisition, or sale of our business assets.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Privacy Rights
You may request to access, correct, or delete your personal information by contacting us. Depending on your location, you may also have rights under applicable privacy laws, such as the right to object to processing or withdraw consent.
7. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site performance. You can manage or disable cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.
8. Third-Party Links
The Site may contain links to third-party websites such as GetYourGuide or Viator. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies for more information.
9. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Please review this Privacy Policy periodically for any updates.
12. Contact Us
Cross Aruba Tours
Address: Palm Beach, Noord, Aruba
Email: info@crossarubatours.com